All orders placed with Raycol will receive and Order Confirmation, please ensure the information (including the delivery address and items ordered) are correct. Returned items supplied as per the order confirmation, may attract a 10% restocking fee.
To avoid delays in processing and shipping your order, please ensure that the invoice for your order has been paid in full.
We accept payment via Electronic transfer (EFT) or credit card (Visa or Mastercard).
All prices listed in our catalogue and on our Website (www.raycol.com.au) are recommended retail pricing only (RRP) unless you are logged in and a discount has been applied to your account. The final price at checkout includes any discounts applied.
Illustrations are intended as a guide only. If you require further information than is provided on this website, please contact our office.
Unless negotiated prior to placing an order, ALL freight costs are the responsibility of the customer.
If you are unable to provide a preferred freight company upon order, we will use our preferred freight company and the costs will be either be added to your order invoice or invoiced separately once your order has shipped.
If you have supplied credit card information as part of your order freight costs may be charged to your credit card in two separate transactions.
Information on this website is updated constantly, but we urge you to contact us to discuss your requirements.
Due to the large range of products we manufacture a significant number of our products are made to order (excluding Hose and Rubber products). Manufacture time varies based on the type of product you have ordered and increase during peak periods. Please contact our office if you require further information on current lead times.